SHIPPING & DELIVERY
We aim to make every order simple, secure and convenient. Please review the shipping information below before placing your order.
ORDER TRACKING
Every order placed with Cigarettes World comes with a tracking number. Once your order is dispatched, you will receive an email with your tracking details. You can use this number to monitor your delivery status directly on the Australia Post website.
DELIVERY TIMEFRAMES (AUSTRALIA WIDE)
We ship all orders via Australia Post. Delivery times vary depending on your location. As a general guideline:
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Metro Areas: 2 - 5 business days.
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Regional Areas: 5 - 8 business days.
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Remote Areas: Up to 10 business days.
Please note: Delivery times are estimates provided by Australia Post and may be subject to delays during peak periods or public holidays.
You can check the exact estimated delivery time for your specific postcode on the Australia Post website.
SHIPPING COSTS
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Free Shipping: We offer free shipping on all orders over $300.
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For orders under $300, shipping costs will be calculated at checkout based on your delivery address.
DISCREET PACKAGING
Your privacy is our priority. All orders are shipped in plain, unmarked packaging with no indication of the contents inside.
NEED HELP WITH YOUR DELIVERY?
If you have any questions or encounter any issues with your delivery, our support team is here to help you 7 days a week.
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WhatsApp Support: +61 402 519 141
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Email Support: support@cigarettesworld.com
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Hours: 8:00 AM - 11:00 PM (AEST), Monday to Sunday.